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Published

Public procurement evidence · reviewed 4 September 2026

Sealkeep deployment responsibility matrix

Status: Published baseline; completed in the customer order form
Reviewed: 2026-09-04

This matrix describes the default allocation for fully isolated self-hosted operation. Connected self-hosted and hosted services change the operator of selected components; the signed order form remains authoritative.

Control areaHM Software LLC / SpalaCustomer
Application deliveryDeliver the agreed application/backend bundle, schema, deployment instructions, version, and integrity informationValidate and accept the delivered version and approved configuration
Runtime and networkState requirements and disclose optional external dependenciesOperate container/VM/Kubernetes, ingress, egress, firewall, TLS, DNS, and capacity
Database and storagePreserve documented data model and encrypted archive interfaceOperate PostgreSQL, object storage, credentials, regions, availability, and deletion
Identity and accessSupply application access-control capabilities and document rolesConfigure identity provider, named administrators, MFA, least privilege, and reviews
Endpoint encryptionMaintain the archive format and endpoint cryptographic implementationSecure endpoints, OS accounts, agent files, local keystore, and device custody
Recovery and recipientsDocument recipient, rewrap, revocation, and recovery behaviourHold phrases and private keys; govern project membership and recipient lifecycle
Logging and monitoringDocument security-relevant events produced by the productCollect, protect, retain, review, alert, and respond to deployment logs
Backup and recoveryProvide product restore/export instructions and agreed defect supportBack up and restore PostgreSQL, objects, configuration, logs, and customer-held keys
Retention and deletionImplement documented product controls; delete Spala-controlled support data as agreedSet policy and delete endpoint, database, object, log, snapshot, and backup copies
Vulnerability and patchesMaintain intake, assess product issues, issue supported updates and advisoriesMonitor notices, test and deploy patches within customer change policy
Support accessNo standing access; request only approved minimum; respect time and scopeApprove, provision, observe, log, and revoke time-bounded access if needed
IncidentsInvestigate product or Spala-controlled processing and notify as agreedOperate environment response and make controller/regulatory decisions
Regions and transfersDisclose Spala-controlled processing and applicable providersSelect deployment, administrator, database, storage, log, and backup regions
ExitProvide agreed export, documentation, and deletion from Spala-controlled systemsPreserve bundle/licence rights; export/delete customer-operated data and keys

Fully isolated acceptance evidence

or licence-check dependency.

Architecture review: security@spala.ai